Complaints and Feedback

The ACTF welcomes complaints and feedback from all stakeholders.

The ACTF will respond to correspondence within 14 days, unless it is received during the Christmas shutdown period, in which case it will be dealt with within 14 days of the office re-opening.

Your name

Your Organisation

Your email

Phone number

Preferred contact method

Your Enquiry

Max 500 characters

Privacy

Please see the ACTF’s Privacy Collection Notice located here in relation to personal information collected by the ACTF. The ACTF’s Privacy Policy can also be found here.

Messages1 Timeline Exceptions Views86 Route Queries14 Models323 Livewire3 Mails Gate Session Request

Request history8.2.28262ms36MBGET {fallbackPlaceholder}

warninglog[03:38:00] LOG.warning: Creation of dynamic property Lukeraymonddowning\Honey\Views\Recaptcha::$site...

Booting (171ms)time
Application (91.75ms)time
select exists(select * from `spammers` where `ip_address` = ? and `blocked_at` is not null) as `exis... (2.37ms)db
select * from `sessions` where `id` = ? limit 1 (340μs)db
select *, LENGTH(url) AS page_urllen from `wrangler_pages` where `enabled` = ? and ( url = ? OR (I... (600μs)db
select `id`, `title`, `menu_name`, `url`, `meta`, `parent_id`, `enabled`, `access`, `category_id` fr... (790μs)db
select * from `categories` where `categories`.`id` in (12, 13, 14) (280μs)db
select * from `categories` where `name` = ? limit 1 (250μs)db
select * from `wrangler_components` where `wrangler_components`.`wrangler_page_id` = ? and `wrangler... (840μs)db
select `key`, `value`, `type`, `group` from `global_options` where `order` != ? or `order` is null (450μs)db
select `id`, `title`, `menu_name`, `url`, `meta`, `parent_id`, `enabled`, `access`, `category_id` fr... (860μs)db
select * from `categories` where `categories`.`id` in (12, 13, 14) (290μs)db
select * from `categories` where `slug` = ? limit 1 (350μs)db
select `id`, `title`, `menu_name`, `parent_id`, `enabled`, `url` from `wrangler_pages` where `catego... (400μs)db
select * from `sessions` where `id` = ? limit 1 (360μs)db
insert into `sessions` (`payload`, `last_activity`, `user_id`, `ip_address`, `user_agent`, `id`) val... (1000μs)db

1 x Booting (65.04%)	171ms
1 x Application (34.96%)	91.75ms
1 x select exists(select * from `spammers` where `ip_address` = ? and `blocked_at` is not null) as `exis... (0.9%)	2.37ms
2 x select `id`, `title`, `menu_name`, `url`, `meta`, `parent_id`, `enabled`, `access`, `category_id` fr... (0.63%)	1.65ms
1 x insert into `sessions` (`payload`, `last_activity`, `user_id`, `ip_address`, `user_agent`, `id`) val... (0.38%)	1000μs
1 x select * from `wrangler_components` where `wrangler_components`.`wrangler_page_id` = ? and `wrangler... (0.32%)	840μs
2 x select * from `sessions` where `id` = ? limit 1 (0.27%)	700μs
1 x select *, LENGTH(url) AS page_urllen from `wrangler_pages` where `enabled` = ? and ( url = ? OR (I... (0.23%)	600μs
2 x select * from `categories` where `categories`.`id` in (12, 13, 14) (0.22%)	570μs
1 x select `key`, `value`, `type`, `group` from `global_options` where `order` != ? or `order` is null (0.17%)	450μs
1 x select `id`, `title`, `menu_name`, `parent_id`, `enabled`, `url` from `wrangler_pages` where `catego... (0.15%)	400μs
1 x select * from `categories` where `slug` = ? limit 1 (0.13%)	350μs
1 x select * from `categories` where `name` = ? limit 1 (0.1%)	250μs

86 templates were rendered

1x wrangler.components.heading.defaultdefault.blade.php#?blade
3x wrangler.components.article.defaultdefault.blade.php#?blade
1x wrangler.components.contact.defaultdefault.blade.php#?blade
1x livewire.contactcontact.blade.php#?blade
3x 4d682ec4eed27c53849758bc13b6e179::inputs.texttext.blade.php#?blade
4x 4d682ec4eed27c53849758bc13b6e179::inputs.basicbasic.blade.php#?blade
6x textstem::components.inputs.partials.labellabel.blade.php#?blade
5x 4d682ec4eed27c53849758bc13b6e179::inputs.groupgroup.blade.php#?blade
1x 4d682ec4eed27c53849758bc13b6e179::inputs.emailemail.blade.php#?blade
1x 4d682ec4eed27c53849758bc13b6e179::inputs.selectselect.blade.php#?blade
1x 4d682ec4eed27c53849758bc13b6e179::inputs.textareatextarea.blade.php#?blade
1x textstem::components.inputs.partials.appendappend.blade.php#?blade
3x __components::bbe51922d68606ebbaff81b44d51a5afbbe51922d68606ebbaff81b44d51a5af.blade.php#?blade
1x wrangler.pages.default-2col-rightsidebardefault-2col-rightsidebar.blade.php#?blade
1x components.sidenavsidenav.blade.php#?blade
13x components.sidenav-childrensidenav-children.blade.php#?blade
1x layouts.publicpublic.blade.php#?blade
1x textstem::components.admin-helpersadmin-helpers.blade.php#?blade
1x livewire.headerheader.blade.php#?blade
1x components.logologo.blade.php#?blade
1x partials.mobilemenumobilemenu.blade.php#?blade
2x partials.toputilitymenutoputilitymenu.blade.php#?blade
6x partials.mobilemenu-itemmobilemenu-item.blade.php#?blade
6x components.mobilemenu-childmobilemenu-child.blade.php#?blade
1x partials.mobilemenu-togglebuttonmobilemenu-togglebutton.blade.php#?blade
1x partials.desktopmenudesktopmenu.blade.php#?blade
6x partials.desktopmenu-itemdesktopmenu-item.blade.php#?blade
1x components.menu-overlaymenu-overlay.blade.php#?blade
1x partials.animated-logo2024animated-logo2024.blade.php#?blade
1x textstem::components.adminbaradminbar.blade.php#?blade
1x components.footerfooter.blade.php#?blade
1x partials.footer-subscribe-boxfooter-subscribe-box.blade.php#?blade
1x livewire.subscriber-form-footersubscriber-form-footer.blade.php#?blade
1x __components::c5f690df7b340986975a021fff9846eac5f690df7b340986975a021fff9846ea.blade.php#?blade
1x partials.footer-animationfooter-animation.blade.php#?blade
1x partials.footer-socialsfooter-socials.blade.php#?blade
1x components.acnc-registered-charity-logoacnc-registered-charity-logo.blade.php#?blade
1x partials.footer-animation-smfooter-animation-sm.blade.php#?blade
1x components.back-to-topback-to-top.blade.php#?blade
1x components.search-overlaysearch-overlay.blade.php#?blade

uri: GET {fallbackPlaceholder}
middleware: web, lscache:no-cache
controller: Medialight\Textstem\Http\Controllers\WranglerPageController@publish
namespace
prefix
where
as: page
file: vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:34-37

14 statements were executed (6 duplicates)Show only duplicates9.18ms

Spammer.php#21staging2actfcom_ts2.37msselect exists(select * from `spammers` where `ip_address` = '18.191.222.156' and `blocked_at` is not null) as `exists`

Bindings	0: 18.191.222.156
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Backtrace	vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:97 vendor/laravel/framework/src/Illuminate/Session/Store.php:113 vendor/laravel/framework/src/Illuminate/Session/Store.php:101 vendor/laravel/framework/src/Illuminate/Session/Store.php:85 vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php:147

PageLoader.php#30staging2actfcom_ts600μs

select *, LENGTH(url) AS page_urllen  from `wrangler_pages` where `enabled` = 1 and  ( url = '/complaints-and-feedback' OR (INSTR('/complaints-and-feedback',  CONCAT( url, '/')) = 1 AND  greedy = 1))  and `wrangler_pages`.`deleted_at` is null order by `page_urllen` desc limit 1

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Backtrace	vendor/medialight/textstem-laravel/src/Services/PageLoader.php:30 vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:57 vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:36 vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54 vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43

PageList.php#45staging2actfcom_ts790μs

select `id`, `title`, `menu_name`, `url`, `meta`, `parent_id`, `enabled`, `access`, `category_id` from `wrangler_pages` where `listed` = 1 and `enabled` = 1 and `wrangler_pages`.`deleted_at` is null order by `parent_id` asc, `menu_order` asc, `title` asc

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Backtrace	vendor/medialight/textstem-laravel/src/Services/PageList.php:45 vendor/medialight/textstem-laravel/src/Services/PageLoader.php:97 vendor/medialight/textstem-laravel/src/Services/PageLoader.php:33 vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:57 vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:36

PageList.php#45staging2actfcom_ts280μsselect * from `categories` where `categories`.`id` in (12, 13, 14)

Backtrace

vendor/medialight/textstem-laravel/src/Services/PageList.php:45
vendor/medialight/textstem-laravel/src/Services/PageLoader.php:97
vendor/medialight/textstem-laravel/src/Services/PageLoader.php:33
vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:57
vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:36

PageCategoryMenu.php#18staging2actfcom_ts250μsselect * from `categories` where `name` = 'show' limit 1

Bindings	0: show
Backtrace	vendor/medialight/textstem-laravel/src/Services/PageCategoryMenu.php:18 vendor/medialight/textstem-laravel/src/Services/PageCategoryMenu.php:40 vendor/medialight/textstem-laravel/src/Services/PageLoader.php:103 vendor/medialight/textstem-laravel/src/Services/PageLoader.php:33 vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:57

PageRenderer.php#39staging2actfcom_ts840μs

select * from `wrangler_components` where `wrangler_components`.`wrangler_page_id` = 363 and `wrangler_components`.`wrangler_page_id` is not null and `enabled` = 1 and `wrangler_components`.`deleted_at` is null order by `slot` asc, `position` asc

Bindings	0: 363 1: 1
Backtrace	vendor/medialight/textstem-laravel/src/Services/PageRenderer.php:39 vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:70 vendor/medialight/textstem-laravel/src/Http/Controllers/WranglerPageController.php:36 vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54 vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43

GlobalOptionsCache.php#43staging2actfcom_ts450μsselect `key`, `value`, `type`, `group` from `global_options` where `order` != 1 or `order` is null

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PageList.php#45staging2actfcom_ts860μs

select `id`, `title`, `menu_name`, `url`, `meta`, `parent_id`, `enabled`, `access`, `category_id` from `wrangler_pages` where `listed` = 1 and `enabled` = 1 and `wrangler_pages`.`deleted_at` is null order by `parent_id` asc, `menu_order` asc, `title` asc

Bindings	0: 1 1: 1
Backtrace	vendor/medialight/textstem-laravel/src/Services/PageList.php:45 app/helpers.php:25 vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:38 vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72 vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:16

PageList.php#45staging2actfcom_ts290μsselect * from `categories` where `categories`.`id` in (12, 13, 14)

Backtrace

vendor/medialight/textstem-laravel/src/Services/PageList.php:45
app/helpers.php:25
vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:38
vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
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Bindings	0: footer
Backtrace	app/helpers.php:54 vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124 vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58 vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php:22 vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72

helpers.php#64staging2actfcom_ts400μs

select `id`, `title`, `menu_name`, `parent_id`, `enabled`, `url` from `wrangler_pages` where `category_id` = 12 and `enabled` = 1 and `wrangler_pages`.`deleted_at` is null order by `parent_id` asc, `menu_order` asc, `title` asc

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DatabaseSessionHandler.php#158staging2actfcom_ts1ms

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vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:158
vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:142
vendor/laravel/framework/src/Illuminate/Session/Store.php:172
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	Date ↕	Method	URL	Data
#1	2025-04-06 03:38:00	GET	/complaints-and-feedback	1 86 14 323 3

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